Information changes frequently; please check back often

Coronavirus (COVID-19)

What You Need to Know
I tested positive for COVID-19
I am a close contact
I’m waiting for test results
COVID-19 Vaccine Information

January 19, 2021 –  UPDATE: All appointments for RiverStone Health, St Vincent Healthcare, and Billings Clinic are now full. Check back here next week for the next time you can schedule a vaccine.

The Unified Health Command (Billings Clinic, St. Vincent Healthcare, RiverStone Health and Yellowstone County Disaster and Emergency Services) announces that COVID-19 vaccine is now available to people in Phase 1B of the governor’s vaccine allocation plan.  In addition to healthcare personnel, first responders and long-term care residents and staff, COVID-19 vaccine is now available for:

  • People age 70 and older
  • People age 16-69 with high-risk medical conditions.
    • Cancer
    • Chronic kidney disease
    • COPD (chronic obstructive pulmonary disease)
    • Down Syndrome
    • Heart conditions, such as heart failure, coronary artery disease, or cardiomyopathies
    • Immunocompromised state (weakened immune system) from solid organ transplant
    • Severe Obesity (BMI ≥ 40 kg/m2)
    • Sickle cell disease
    • Type 1&2 Diabetes mellitus
    • On a case by case basis, medical providers may include individuals with other conditions that place them at elevated risk for COVID-19 complications
  • American Indians and other people of color at elevated risk for severe COVID-19 complications

RiverStone Health, Billings Clinic, and St. Vincent Healthcare only received approximately 2,100 first doses of vaccine for the week of January 18, 2021. 

No walk-in vaccinations will be given and there is no waiting list for appointments.

To schedule an appointment for vaccination:

  • Vincent Healthcare: 406.237.7050
  • Billings Clinic: 406.435.5744 or if a Billings Clinic patient, through PatientConnect atbillingsclinic.com/patientconnect.
  • Public Health at RiverStone Health: 406.651.6596 or through link https://forms.gle/mUA22aWCE5i7XiZu8 RiverStone Health is only able to schedule vaccinations for people 18 and older because it received the Moderna vaccine.  Public Health is not charging an administration fee.

People with a scheduled vaccination appointment should bring photo identification and insurance information to their appointment.  While there is no charge for the vaccine, Billings Clinic and St. Vincent Healthcare are charging an administration fee that will be billed to insurance.

As COVID-19 vaccine supply becomes more available, the UHC will expand vaccination opportunities for additional community members in accordance with federal, state and local guidelines.

The Coronavirus (COVID-19) pandemic is a serious public health risk. COVID-19 can cause mild to severe illness. Most severe illness occurs in older adults and individuals with underlying health conditions.

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Montana COVID-19

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Yellowstone County Weekly Data Dashboard

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COVID ACT NOW

We have listed three maps that are updated daily to stay current on data for COVID-19

COVID-19 Quick Links

LATEST GUIDANCE DOCUMENTS

LATEST NEWS RELEASES

Your Health & COVID-19

Testing

Free Drive Through COVID-19 Testing

RiverStone Health’s free drive through COVID-19 testing site is located at 2173 Overland Avenue.

The testing site is on the campus of the United Way of Yellowstone County and is open Monday through Friday from 8:30am to 2:30pm or until the daily allotment of tests (210 tests) have been expended.

The testing site offers both the Binax rapid antigen test with results in about 20 minutes and the PCR test, which requires lab processing that usually takes a few days. Those awaiting results of their rapid antigen test will be directed to a designated parking area where RiverStone Health staff will notify them of their results as soon as they are available. People should expect that they may be at the testing site for 1 ½ hours, depending on the length of the line for testing.

Adults and children age 5 and over can be tested at this site. Anyone may request a test, even if they don’t have symptoms of COVID-19 illness. Those who have symptoms and get a negative result on the rapid antigen test, will then be given the PCR test to confirm the negative result.

Due to the size of the garages used at the testing site we cannot accommodate vehicles over 8 feet tall and 9 feet wide.

The COVID-19 test is a self-administered nasal swab. A RiverStone Health staff member provides instruction on how to gently swab inside each nostril and then place the swab into a vial.
RiverStone Health will notify everyone who is tested of their confidential test results as soon as they become available. People who are symptomatic at the time of testing will be asked to isolate for 14 days or until test results are known.
As with everyone who tests positive for COVID-19, RiverStone Health will call and provide instructions for self-isolation to prevent spread of the virus. Also, RiverStone Health will begin a case investigation and contact tracing, interviewing individuals about their close contacts.

For more information, call the Public Health Information Line at 406.651.6415

Getting Tested
Exposure & Testing Positive

For more information, call the Public Health Information Line at 406.651.6415

COVID-19 Prevention

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Home Isolation & Quarantine

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Wearing A Mask

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CDC Prevention Guidelines

Community Resources & Guidance

Montana COVID-19 Response
Community Settings
Businesses and Workplaces
Childcare & K-12 Schools
Higher Education
Healthcare Professionals

Coping with COVID-19

Psychological First Aid
Montana 2-1-1
Daily Activities and Going Out

News Releases & Health Officer Orders

News Releases

January 2021
December 2020
November 2020
October 2020
September 2020
August 2020
July 2020
June 2020
May 2020
April 2020
March 2020
February 2020

Health Officer Orders

January 2021
December 2020
November 2020
October 2020
September 2020
August 2020
July 2020
April 2020
March 2020

Additional Resources

Economic Recovery Efforts in Yellowstone County
Montana COVID Response
DPHHS information
CDC information

RiverStone Health Resources

A lot has changed, but we are here for you

We understand the uncertainty that COVID-19 has caused and we are here for you and committed to delivering high-quality care, support and information. As we continue to closely monitor the health of our community, now more than ever, it’s critical that you maintain your physical health and mental well-being.

If you do not have a primary care provider, now is an especially good time to choose one of our healthcare providers to help you manage your health and answer your questions.

If you’re sick or need help managing a chronic condition, please do not hesitate to call 406.247.3350.

We have dedicated countless hours to ensure we have processes in place to keep you safe when you get care, including screening each and every employee and patient that enters our facilities.

Click below to learn more information about our services during COVID-19.

riverstonehealth.org

For more information, call the Public Health Information Line at 406.651.6415

RiverStone Health Clinics

(Main campus, satellite clinics in Bridger, Joliet and Worden, School-based Health Center clinics at Orchard and Medicine Crow Middle Schools and Healthcare for the Homeless clinics)

  • When you call RiverStone Health Clinic for an appointment, and when you enter the Clinic, you will be screened for fever and other COVID-19 symptoms.  Please stop at the screening stations when you enter the Clinic.
  • For everyone’s health, masks are required for everyone over 2 years old  while on any RiverStone Health campus.  Please bring a mask with you.  If you don’t have a mask, we will give you one to wear during your visit. Clinic staff also wear masks.
  • At the RiverStone Health – Billings site there are separate waiting areas and exam rooms for well and sick patients.  At the Satellite Clinic sites we have designated appointment times for well and sick patients.
  • Get Care Without Leaving Home: TeleHealth visits over a secure internet connection on a computer, tablet or smartphone are available at all Clinic locations.
  • Well-patient, preventive health visits and screenings have restarted.
  • Satellite Clinics in Bridger, Joliet and Worden are seeing well patients in the morning and sick patients in the afternoon.
  • Evening and Saturday clinic hours are available at our Clinic located in Billings.
  • Nutrition, Diabetes Education appointments are available via in-person visits or TeleHealth visits.
  • Live Well Center and gym is OPEN!  Appointments are available on a one to one basis and are also available via TeleHealth.  No visitors are allowed, unless a caregiver is needed to help the patient. Parents/guardians may accompany a child to an appointment.
  • Hand sanitizer stations help you practice good hand hygiene.
  • Please maintain 6-feet of physical distance from others in waiting areas.
  • Surfaces in waiting areas are disinfected regularly and exam rooms are disinfected thoroughly between patients.

Locations:  Billings: 406.247.3350

Bridger: 406.662.3740

Joliet:  406.962.9062

Worden: 406.967.2255

RiverStone Health Pharmacy
RiverStone Health Dental Clinic
  • All dental patients will be screened and have their temperature taken prior to entering the dental clinic and are required to wear a mask.
  • Only patients with scheduled appointments will be allowed into the clinical area.
  • Our dental team is wearing additional personal protective equipment.
  • Additional engineered methods have been implemented such as isolation operatories and HEPA filtration systems to ensure the highest level of patient and staff safety.
Immunization Clinic

Call: 406.247.3382.

Healthcare for the Homeless Clinic

Open Monday, Wednesday, Friday 7am-4pm; Tuesday and Thursday 7am-noon. (Closed noon-1pm & Wednesdays noon-2pm).

  • Outreach Clinics:
  • St. Vincent de Paul, 3005 First Avenue South. Open Tuesday & Thursday 1-4pm

Call: 406.651.6560.  Walk-ins welcome at all locations.

WIC, Special Supplemental Nutrition Program for Women, Infants and Children
  • RiverStone Health WIC offices are closed for in-person appointments, but phone appointments can be scheduled to screen for eligibility and certification for WIC benefits, including healthy foods. If you have lost a job, or income, you may qualify for WIC services. WIC eligibility can be determined over the phone in less than 10 minutes. Nutrition consultations and breastfeeding counseling is available over the phone or the internet. RiverStone Health WIC provides services in Yellowstone, Carbon, Musselshell and Stillwater counties. Call 406.247.3370 or email wic@riverstonehealth.org.
HIV/AIDS Prevention Services
  • HIV/AIDS case management and clinical appointments are available through TeleHealth, when possible. Call: 406.247.3305
  • Prevention screening for HIV/HCV testing is by appointment. Call 406.651.6416.
Home Care & Hospice
Environmental Health
  • Inspection and permit transactions are available by phone or email. We are again conducting routine sanitation inspections of septic systems, food establishments, public accommodations, pools and body art while adhering to COVID-19 precautions such as physical distancing and wearing masks Call: 406.256.2770

Feeling confused about medical care during the novel coronavirus (COVID-19) outbreak? Here are answers:

What should I do if I think I have a respiratory illness?
  • If you are sick and have mild symptoms, stay home and self-isolate as much as possible.
  • If you are sick enough that you would normally go to the doctor, call RiverStone Health Clinic at 406.247.3350 for instructions.
  • If you are experiencing a medical emergency, call 911.
  • To avoid spreading respiratory illnesses, please do not go to the emergency department or RiverStone Health Clinic without calling in advance for instructions.
How can I help protect myself from COVID-19?

These everyday preventive actions can help prevent the spread of respiratory illnesses:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60% alcohol.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Avoid touching your face, eyes, nose and mouth with your hands.
  • Cover your cough or sneeze with a tissue or your elbow and throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.
  • Physically distance yourself from others – stay 6 feet away.
  • Consider wearing a mask when you are in public and cannot maintain a 6-foot separation from others.
What insurance do you accept?

We accept Medicaid, Medicare, Healthy Montana Kids as well as many private health insurance plans. If you are uninsured, we can help you apply for Medicaid.

My income has dropped due to COVID-19, can you help me and my family?

Our sliding fee scale allows us to adjust charges based on family size and income.

Are you accepting new patients?

Yes, call 406.247.3350 to schedule an appointment. Now more than ever, it’s critical that you maintain your physical health and mental well-being.  If you do not have a primary care provider, RiverStone Health doctors can help you manage your healthcare needs and answer your questions.

What clinic services do you offer?

Our services include care for your whole family including well-child care; same day care for urgent needs; care for chronic conditions, such as diabetes and asthma; minor procedures; lab testing; behavioral health counseling; nutrition consultation; diabetes education; dental care; and on-site pharmacy.

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