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Coronavirus (COVID-19)

What You Need to Know
COVID-19 Vaccine Information

September 24, 2021 – The COVID-19 vaccines continue to be remarkably effective in reducing risk of severe disease, hospitalization, and death, including against the delta variant. People who are fully vaccinated continue to get highly effective protection against hospitalizations and severe outcomes from COVID-19.

Based on recommendations from the Centers for Disease Control and Prevention, RiverStone Health is offering booster doses of the Pfizer mRNA COVID-19 vaccine for some groups of people six months after their second dose. Those eligible for a Pfizer booster are:

  • Older adults age 65+ and those living in long-term care facilities
  • Adults ages 50-64 at high risk of severe COVID-19, due to underlying medical conditions
  • Adults ages 18-49 at high risk of severe COVID-19 due to underlying medical conditions should consider a booster based on an assessment of their individual benefits and risks and consultation with their medical provider.
  • Adults age 18-64 for people whose jobs put them at high risk for COVID-19.

In addition, RiverStone Health continues to offer a third dose of Pfizer or Moderna COVID-19 vaccine to people who are moderately to severely immune-compromised and have received their second dose of mRNA vaccine (Pfizer or Moderna) at least 28 days ago.

The CDC recommends a third COVID-19 vaccine dose for people who are being treated for cancer, have had organ or stem cell transplants, being treated with immune-suppressing medication or have other moderate to severe immune deficiency. If you aren’t sure if you are immune-compromised, consult your healthcare provider.

RiverStone Health will provide third doses of Pfizer or Moderna vaccine and booster doses of the Pfizer vaccine at free, walk-in clinics. Please bring your COVID-19 vaccination card with you to the clinic.

  • September 29, noon – 2p.m., Billings Public Library Community Room
  • October 5, noon – 2p.m., Billings Public Library Community Room
  • October 7, 4:30 – 6:30p.m., Healthy by Design’s Gardener’s Market
  • October 9, 9a.m. – noon, HarvestFest, downtown Billings
  • October 12, noon – 2p.m., Billings Public Library Community Room
  • October 14, 11a.m. – 1p.m., RiverStone Health, Lil Anderson Center (4 story building)
  • October 20, noon – 2p.m., Billings Public Library Community Room
  • October 27, 2 – 4p.m., Billings Public Library Community Room

The clinics listed above also are open to people getting their first or second doses of COVID-19 vaccine, including people who want the one-dose Johnson & Johnson vaccine.

The Pfizer COVID-19 vaccine is available to those 12 years and older. Everyone younger than 18 years old must have a signed parental consent form to be vaccinated. Print and complete the consent form and bring it with you to your appointment. Consent forms are also available at vaccinations clinic.

People getting their second, third or booster dose COVID-19 vaccination should bring the vaccination card they received at their first dose appointment. Masks are required at all times.  After receiving a vaccination, there is a 15- to 30-minute observation period before you are able to leave.

I tested positive for COVID-19
I am a close contact
I’m waiting for test results
I need to be tested for COVID-19

RiverStone Health’s free COVID-19 testing site is located in the Main Clinic at RiverStone Health, 123 South 27th St.

The testing site is open by appointment only, Monday through Friday from 8:00am to noon. To schedule an appointment call 406.247.3350.

We offer both the Binax rapid antigen test with results in about 20 minutes and the PCR test, which requires lab processing that usually takes a few days.

Adults and children age 5 and over can be tested at the Clinic. Anyone may request a test, even if they don’t have symptoms of COVID-19 illness. Those who have symptoms and get a negative result on the rapid antigen test, will then be given the PCR test to confirm the negative result.

For more COVID-19 testing options in Yellowstone County click on the link below.

The Coronavirus (COVID-19) pandemic is a serious public health risk. COVID-19 can cause mild to severe illness. Most severe illness occurs in older adults and individuals with underlying health conditions.

We have listed three maps that are updated daily to stay current on data for COVID-19

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Montana COVID-19

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Yellowstone County Weekly Data Dashboard

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COVID ACT NOW

COVID-19 Quick Links

LATEST GUIDANCE DOCUMENTS

LATEST NEWS RELEASES

 

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Your Health & COVID-19

Testing

Free COVID-19 Testing at RiverStone Health Clinic

RiverStone Health’s free COVID-19 testing site is located in the Main Clinic at RiverStone Health, 123 South 27th St.

The testing site is open by appointment only, Monday through Friday from 8:00am to noon. To schedule an appointment call 406.247.3350.

We offer both the Binax rapid antigen test with results in about 20 minutes and the PCR test, which requires lab processing that usually takes a few days.

Adults and children age 5 and over can be tested at the Clinic. Anyone may request a test, even if they don’t have symptoms of COVID-19 illness. Those who have symptoms and get a negative result on the rapid antigen test, will then be given the PCR test to confirm the negative result.

The COVID-19 test is a self-administered nasal swab. A RiverStone Health staff member provides instruction on how to gently swab inside each nostril and then place the swab into a vial.
RiverStone Health will notify everyone who is tested of their confidential test results as soon as they become available. People who are symptomatic at the time of testing will be asked to isolate for 10 days or until test results are known.
As with everyone who tests positive for COVID-19, RiverStone Health will call and provide instructions for self-isolation to prevent spread of the virus. Also, RiverStone Health will begin a case investigation and contact tracing, interviewing individuals about their close contacts.

For more information, call the Public Health Information Line at 406.651.6415

Getting Tested

RiverStone Health is now offering molecular testing designed to meet the 72-hour deadline for travelers who need a negative test before departure to certain destinations.

The travelers test costs $111 and is available by appointment through RiverStone Health Immunization Clinic, in the Lil Anderson Center, 123 S. 27th Street. The number to call for appointments is 406.247.3382.

Please be aware that our travelers test won’t be accepted by the state of Hawaii. Hawaii is only accepting tests from designated partners.

Exposure & Testing Positive

For more information, call the Public Health Information Line at 406.651.6415

COVID-19 Prevention

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Home Isolation & Quarantine

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Wearing A Mask

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CDC Prevention Guidelines

Community Resources & Guidance

Long-Term Care Facilities
Montana COVID-19 Response
Community Settings
Businesses and Workplaces
Childcare & K-12 Schools
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Coping with COVID-19

Psychological First Aid
Montana 2-1-1
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News Releases & Health Officer Orders

News Releases

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Additional Resources

Economic Recovery Efforts in Yellowstone County
Montana COVID Response
DPHHS information
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RiverStone Health Resources

A lot has changed, but we are here for you

We understand the uncertainty that COVID-19 has caused and we are here for you and committed to delivering high-quality care, support and information. As we continue to closely monitor the health of our community, now more than ever, it’s critical that you maintain your physical health and mental well-being.

If you do not have a primary care provider, now is an especially good time to choose one of our healthcare providers to help you manage your health and answer your questions.

If you’re sick or need help managing a chronic condition, please do not hesitate to call 406.247.3350.

We have dedicated countless hours to ensure we have processes in place to keep you safe when you get care, including screening each and every employee and patient that enters our facilities.

Click below to learn more information about our services during COVID-19.

riverstonehealth.org

For more information, call the Public Health Information Line at 406.651.6415

RiverStone Health Clinics

(Main campus, satellite clinics in Bridger, Joliet and Worden, School-based Health Center clinics at Orchard and Medicine Crow Middle Schools and Healthcare for the Homeless clinics)

  • When you call RiverStone Health Clinic for an appointment, and when you enter the Clinic, you will be screened at check-in for fever and other COVID-19 symptoms.
  • For everyone’s health, masks are required for everyone over 2 years old while on any RiverStone Health campus.  Please bring a mask with you.  If you don’t have a mask, we will give you one to wear during your visit. Clinic staff also wear masks.
  • At the RiverStone Health – Billings site there are separate waiting areas and exam rooms for well and sick patients.  At the Satellite Clinic sites we have designated appointment times for well and sick patients.
  • Get Care Without Leaving Home: TeleHealth visits over a secure internet connection on a computer, tablet or smartphone are available at all Clinic locations.
  • Well-patient, preventive health visits and screenings have restarted.
  • Evening and Saturday clinic hours are available at our Clinic located in Billings.
  • Live Well Center and gym is OPEN!  Appointments are available on a one to one basis and are also available via TeleHealth.  No visitors are allowed, unless a caregiver is needed to help the patient. Parents/guardians may accompany a child to an appointment.
  • Hand sanitizer stations help you practice good hand hygiene.
  • Please maintain 6-feet of physical distance from others in waiting areas.
  • Surfaces in waiting areas are disinfected regularly and exam rooms are disinfected thoroughly between patients.

Locations:  Billings: 406.247.3350

Bridger: 406.662.3740

Joliet:  406.962.9062

Worden: 406.967.2255

RiverStone Health Pharmacy
RiverStone Health Dental Clinic
  • All dental patients will be screened and have their temperature taken at check-in and are required to wear a mask.
  • Only patients with scheduled appointments will be allowed into the clinical area.
  • Our dental team is wearing additional personal protective equipment.
  • Additional engineered methods have been implemented such as isolation operatories and HEPA filtration systems to ensure the highest level of patient and staff safety.
Immunization Clinic

Call: 406.247.3382.

Healthcare for the Homeless Clinic

Open Monday, Wednesday, Friday 7am-4pm; Tuesday and Thursday 7am-noon. (Closed noon-1pm & Wednesdays noon-2pm).

  • Outreach Clinic:
  • St. Vincent de Paul, 3005 First Avenue South. Open Tuesday & Thursday 1-4pm

Call: 406.651.6560.  Walk-ins welcome at all locations.

WIC, Special Supplemental Nutrition Program for Women, Infants and Children
  • RiverStone Health WIC offices will begin a gradual re-opening of in-office services beginning June 1, 2021. New applicants and pregnant women applying for WIC will be scheduled for an office visit to complete their WIC certifications.  WIC staff are available to provide other in-office services with clients as needed.  WIC will continue appointments with established WIC participants by phone, with the option of in-office appointments. WIC has appointments available for new and returning WIC-eligible families. During the summer WIC has received additional funds and is able to triple the dollar amount of fruits and vegetables issued per month.  RiverStone Health WIC will also be providing Farmers Market Nutrition Program checks to eligible WIC families.  Now is a great time to enroll in WIC. RiverStone Health WIC provides services in Yellowstone, Carbon, Musselshell and Stillwater counties. Call 406.247.3370 or email wic@riverstonehealth.org.
HIV/AIDS Prevention Services
  • HIV/AIDS case management and clinical appointments are available through TeleHealth, when possible. Call: 406.247.3305
  • Prevention screening for HIV/HCV testing is by appointment. Call 406.651.6416.
Home Care & Hospice
Environmental Health
  • Inspection and permit transactions are available by phone or email. We are again conducting routine sanitation inspections of septic systems, food establishments, public accommodations, pools and body art while adhering to COVID-19 precautions such as physical distancing and wearing masks Call: 406.256.2770

Feeling confused about medical care during the novel coronavirus (COVID-19) outbreak? Here are answers:

What should I do if I think I have a respiratory illness?
  • If you are sick and have mild symptoms, stay home and self-isolate as much as possible.
  • If you are sick enough that you would normally go to the doctor, call RiverStone Health Clinic at 406.247.3350 for instructions.
  • If you are experiencing a medical emergency, call 911.
  • To avoid spreading respiratory illnesses, please do not go to the emergency department or RiverStone Health Clinic without calling in advance for instructions.
How can I help protect myself from COVID-19?

These everyday preventive actions can help prevent the spread of respiratory illnesses:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60% alcohol.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Avoid touching your face, eyes, nose and mouth with your hands.
  • Cover your cough or sneeze with a tissue or your elbow and throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.
  • Physically distance yourself from others – stay 6 feet away.
  • Consider wearing a mask when you are in public and cannot maintain a 6-foot separation from others.
What insurance do you accept?

We accept Medicaid, Medicare, Healthy Montana Kids as well as many private health insurance plans. If you are uninsured, we can help you apply for Medicaid.

My income has dropped due to COVID-19, can you help me and my family?

Our sliding fee scale allows us to adjust charges based on family size and income.

Are you accepting new patients?

Yes, call 406.247.3350 to schedule an appointment. Now more than ever, it’s critical that you maintain your physical health and mental well-being.  If you do not have a primary care provider, RiverStone Health doctors can help you manage your healthcare needs and answer your questions.

What clinic services do you offer?

Our services include care for your whole family including well-child care; same day care for urgent needs; care for chronic conditions, such as diabetes and asthma; minor procedures; lab testing; behavioral health counseling; nutrition consultation; diabetes education; dental care; and on-site pharmacy.

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